Frequently Asked Questions

This section will expand as I find time to place answers to the most commonly asked questions online. If you have a question that you need answered send me email explaining concisely your internet, website or email trouble.

Outlook Express

How do I set up Outlook Express to check for mail from my new domain?
How do I create a new folder in Outlook Express and send mail to it?
How do I change the from address in Outlook Express?
How do I create a group email in Outlook Express?
How do I send a BCC email in Outlook Express?
How do I compact my email folders manually in Outlook Express?

E-mail

I read my email online at AOL. Can I get a virus from just opening an e-mail or from opening attachments to an e-mail?
Does a virus infect the address book in my email program?
How can I find out if the warning or message I just received is a virus or hoax?
Do you have any suggestions for email etiquette?
How can I encode my email address on my web page to protect against spam.

Miscellaneous

What FTP program do you use?LeechFTP v1.3
How can I check to see how many sites are linking to my web site?
What is a zip file?
How do I get back to your home page? Easy, just click here!

Security

What can you learn about visitors to your website from their IP address?
What can I do to clean spyware etc. from my PC and keep it off?
How do I report offensive or illegal internet content



Using Outlook Express - V5


How do I set up Outlook Express to check for mail from my new domain?

To access your e-mail, click on your Outlook Express icon on your desktop.
On the top menu bar click on Tools. Then click on Accounts.
In the new box that appears click on Add then click on Mail.
Select any display name you like. ' Your Name' is fine.
Click Next.
Select " I already have an email address that I would like to use."
Type in ' yourname@yourdomain.com ' If you have an administration account you can use anything you like - ' Sales@yourdomain.com ' or 'Marketing@yourdomain.com'.
This is the email address that will appear on your outgoing mail when you use this account as your default in Outlook Express..
Click Next.
In incoming mail(pop3) box, type 'your pop3 server information' This would have been given to you by your provider when you set up your email account.
In Outgoing Mail (SMTP) server box, enter your outgoing ISP SMTP information.
Click Next.
In Account name type username@yourdomain.com ie: 'admin@yourdomain.com' In password type 'yourpassword'
Select remember password, if you don't want to type it every time you get your mail.
Click Next.
Click Finish.
All done. Simple?

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How do I create a new folder in Outlook Express and send mail to it?

FOLDER SET-UP

Select File from Menu Bar-
Select Folder -
Select New
In dialog box give the folder a name, choose location in the hierarchy where you would like your folder to appear and click OK.

To filter your mail for this account:
Select Tools from Menu Bar-
Select Message Rules-
Select Mail-
In dialog box Select NEW-
In the section - 1. Select Conditions for your Rule check box for "Where the To line contains people"
In the section - 2. Select Actions for your Rule check box for "Move it to the specified folder"
In the section - 3. Rule description click on "contains people".
In new dialog box enter email address i.e. Sales@yourdomain.com and select add.
In the section - 3. Rule description click on "select" .
In new dialog box select folder and click OK.
Click OK again and click OK one more time.
That's it. Your mail for this email address will now be stored in the folder you have chosen.

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How do I change the from address in Outlook Express?

Change From Address in Outlook Express

Select Tools from Menu Bar-Then click on Accounts.
In the new box that appears highlight the default account then select properties at the right.
Select the General tab if not already selected.
In the text box next to email address enter yourname@yourdomainname.ca or .com
Select OK,
In the next box that appears select Close
From now on all mail sent from your default account will show this email address in the from portion. Much more professional looking, isn't it?

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Compressing OE Folders

Although Outlook Express 6 automatically compresses your mail folders when they reach 20 percent wasted space, you might periodically want to compress the folders manually. To do this, run Outlook Express and choose Tools|Options. When the Options dialog box opens, click the Maintenance tab.
Click Clean Up Now. When the Local File Cleanup dialog opens, click Compact. When the operation finishes, click Close. Back in Options, click Close to dismiss the dialog box.

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How can I check to see how many sites are linking to my web site?

Here is a tool provided by marketposition.com to check your link popularity.

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How do I create a group email?

Open Address Book, Click New Button and Select New Group.
Type a new Group Name
Click Select Members button
Go through your list and select members then click arrow button to copy names into the box on the right. Now you can just type the Group Name when you want to send a message. The recipient can select Reply All and everyone will receive a copy of the reply

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How do I send a BCC email in Outlook Express?

Create new email message.
If BCC: is not shown below To: and CC: Select View from Menu Bar - then select All Headers.
In a chain letter copy only the portion to be forwarded and paste into your new message.
It is wise to have a second email address, for using on the internet and for sending chain mail, to prevent your primary address from being filled with Spam. Type your secondary email address into the To: portion of your email. Then click on BCC. This will bring up your address book. Now select members and copy into the BCC box at the right by selecting the appropriate button.

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What is a ZIP file?

A zip file is a collection of various files compressed for quicker download than sending the files individually. Click here for a Freeware tool which can compress/uncompress most file formats, including .ZIP files

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What can you learn about visitors to your website from their IP address?

When you connect to a web site, your IP address is given to the server so that it can return the requested page to your computer. The physical location of your Internet Service Provider can be determined by the IP address, if you are not using a server cache. Only by order of your local police can your ISP release personal information about you.

However, because your IP address is known to every web site that you visit, it is possible to attack your computer across the Internet without knowing its location, i.e. a denial of service attack.

In some cases when you use a router at home, you may have one or more computers connected. Your computers will not be accessible if your router is set up correctly and/or if you have a firewall connected and correctly configured to block intruders.


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I read my email online at AOL. Can I get a virus from just opening an e-mail or from opening attachments to an e-mail?

If you use an online email service you are protected when you read your email. When you open an attachment however the file is downloaded to your machine and if there is a virus encoded into the attachment it is your machine which will be infected. Of course if you have a good Anti-virus program such as Norton Anti-virus and if you keep your files updated most viruses will be Quarantined for you to delete at a later time.

Q. How do I delete these quarantined files?

A. Open the folder called Quarantine within your Norton Antivirus folder. Delete all files found there including those files that may be in other folders within your Quarantine folder (i.e. Incoming and/or Portal).

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Does a virus infect the address book in my email program?

I don't know of any viruses that infect the address book of an email program. Most viruses will use the address book as a tool to spread and infect other computers.

Q. Would it be safer to type in the addresses each time you send e-mail?

A. Definitely. Each individual needs to make that decision for themselves. You are trading off safety for convenience by using an address book. You are exposing your computer to these same threats each time you go on the internet. There is no hack-proof method of ensuring your safety when browsing the internet, reading your email or for that matter even installing a program that you just purchased at your local computer store.

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How can I find out if the warning or message I just received is a virus or hoax?

If you just received a Virus Warning be sure to research it before taking any action. Visit http://us.mcafee.com/virusInfo/default.asp?cid=10007  before sending that warning to others and see if it really is a virus. There have been many hoaxes that have asked people to delete virus infected files from their hard drives. In most cases they are files required to run your computer.


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What FTP program do you use?

I have used a freeware ftp program for years called LeechFTP v1.3

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Last updated: June 22, 2010